McKesson Delivers… especially in times of need
Home care customers at times run out of critical products and need to pick up orders from the nearest McKesson Distribution Center outside of normal hours. This is the call Sue Foster, Customer Service, got late on a Friday from a California-based DME. They desperately needed an additional supply of a required food supplement for an elderly patient to take on an out-of-town trip and the formula wasn’t sold in retail stores. Could McKesson help? Sue got to work placing the order, contacted the warehouse whose workers went out of their way to pick the order immediately, and coordinated having the order ready for the patient’s grateful father to pick up about two hours later. “You feel absolutely wonderful when you are able to assist in these situations,” Sue recalls. Sue and our warehouse team really show how McKesson delivers for our customers when it matters most.
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McKesson Corporate Key Facts
Founded in 1833
Ranked 5 on Fortune 500
No. 1 in medical-surgical distribution to alternate care sites