SupplyManager℠  Help
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Specialty Drugs

We distribute more pharmaceutical products to alternate care settings than any other distributor and with your order, you can count on choice, reliable distribution, smart solutions and a team of experts at your side.

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Generic Pharmaceuticals

Choosing generics from McKesson can help reduce costs for both you and your patients. Explore our extensive portfolio of generics supported by fast, reliable distribution.

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Vaccines

Access to our comprehensive vaccine portfolio includes adult and pediatric vaccines backed by vaccine inventory management, vaccine support and education. We offer next-day delivery to 95% of U.S. locations for physician offices and suites.

Generics Pharmaceuticals

Vaccines

McKesson Delivers

Delivering over 1/3 of the nation’s pharmaceuticals

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We’re excited to offer you a faster and more efficient way to manage your orders. Bid farewell to traditional paper 222 forms and step into the future with our online ordering solution. By enrolling in the Drug Enforcement Administration (DEA) Controlled Substance Ordering System (CSOS) by March 31, you can help ensure your service remains seamless and uninterrupted.

1. Enroll in DEA CSOS

All new controlled substance customers must first obtain a CSOS certificate through the DEA. The enrollment process can be done entirely online through the DEA CSOS application portal. New accounts must sign up and complete a quick online identity verification to access the application portal and request a CSOS certificate. Please note, DEA processing times can take up to eight weeks, so please start soon to avoid interrupted service. For additional information regarding the DEA enrollment process, please visit the DEA CSOS Q&A page.

2. Install CSOS Certificate in McKesson SupplyManager

With your CSOS certificate in hand, the final step is to install it in SupplyManager and set up the CSOSManager platform. To do that, you can either use our step-by-step self-guided instructions document or you can schedule time with our CSOS Tech Support team to help assist with the installation.

Temporary Exceptions: We understand the transition may take some time, so temporary exceptions for using paper 222 Forms may be granted during your CSOS setup or during staff changes.  These will be strictly limited to temporary disruptions. 

To submit a request, please fill out our Exception Request Form.

Drug Enforcement Administration CSOS Helpdesk / Support

csossupport@deaecom.gov

(877) 332-3266 – wait times can be long

  • Login or sign-up issues for the DEA Customer Application Portal
  • Identity verification issues
  • Status updates on CSOS certificate enrollment

McKesson Medical-Surgical CSOS Customer Support

CSOSManager@McKesson.com

  • Temporary 222 Form exception requests and questions
  • Questions or assistance with CSOS certificate enrollment through the DEA

McKesson Medical-Surgical CSOS Tech Support

MMS.CSOS@McKesson.com

(800) 422-0280 – Option 5 > Option 6

  • CSOS certificate installation in McKesson SupplyManager
  • Ordering or technical issues with our CSOS ordering platform, McKesson CSOSManager.
  • Issues or assistance with CSOS certificate retrieval from the DEA (after receiving approval and activation notices)

McKesson CSOSManager

Order everything you need – from CII narcotics to needles and syringes – all in one convenient order through McKesson CSOSManager℠. Seamlessly integrated with McKesson SupplyManager℠, our online ordering system for medical-surgical supplies, CSOSManager allows access to our broad selection of CII narcotics, along with electronic reports and easy online returns. Using DEA-approved “public key infrastructure” (PKI) technology, CSOSManager transacts CII narcotic orders electronically and securely.

McKesson CSOSManager Video - click to play video

The following resources may support an understanding of the regulatory landscape and the role McKesson is playing in the fight against controlled substance diversion and abuse.

Medical Waste Management

Medical Waste Management

MedPro Disposal offers you a single source for all your medical waste disposal needs no matter your facility type. As the industry’s leader in compliant medical waste disposal, MedPro Disposal can provide complete insurance on your returned waste.

Drug Disposal and Returns

Drug Disposal and Returns

MedFlats® all-inclusive packaging allows you to dispose of controlled substances, expired over-the-counter (OTC) or prescription medications and pharmaceuticals with reverse distribution.

Distribution

Distribution

With more than 900 delivery professionals across the nation and the largest delivery vehicle fleet, we strive to provide unparalleled distribution services to get you the products you need, when you need them.

Do you want to access our portfolio of over 10,000 pharmaceuticals?

If you are not currently purchasing pharmaceuticals from us, or have questions reach out to our dedicated account support.

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*excludes flu vaccine  

Please see full product inserts for prescribing information and refer to the Orange Book rating to confirm bioequivalency of generic equivalents.

Be advised that information contained herein is intended to serve as a useful reference for informational purposes only and is not complete clinical information. This information is intended for use only by competent healthcare professionals exercising judgment in providing care. McKesson cannot be held responsible for the continued currency of or for any errors or omissions in the information.

The product information contained in this document, including the product images and additional product materials, was collected from various supplier sources. All product claims and specifications are those of the product suppliers and have not been independently verified by McKesson Medical-Surgical or its affiliates (“McKesson”). McKesson is not responsible for errors or omissions in the product information. The properties of a product may change or be inaccurate following the posting or printing of the product information in the document, either in the print or online version. Caution should be exercised when using or purchasing any products from McKesson’s online or print documents by closely examining the product packaging and the labeling prior to use. Due to product changes, information listed in this document is subject to change without notice. This information is placed solely for your convenience in ordering and McKesson disclaims all responsibility for its completeness and accuracy, whether or not the inaccuracy or incompleteness is due to fault or error by McKesson.

©2024 McKesson Medical-Surgical Inc. All trademarks and registered trademarks are the property of their respective owners.