The home medical equipment (HME) space is on the verge of major change. HME providers will need to turn that change into opportunity. Patients are seeking simple, reliable, digital ways to connect with their providers.
To stay competitive and relevant in the face of change, HME providers will need to future-proof their businesses and integrate digital technology into the patient experience. They can do this by assessing and reacting to the opportunities and challenges that have emerged in the wake of the COVID-19 pandemic, such as new reimbursement policies, accelerating technological changes and shifting patient behaviors.
This guide offers best practices for HME providers on curating a forward-looking digital patient experience, with added insights from Bonnie Jablonowski, director of product management at McKesson Medical-Surgical.
© 2021 McKesson Medical-Surgical Inc.