Most supply chain executives know the challenges of standardizing medical-surgical products and equipment within an acute-care hospital's four walls. It's not easy.
Now try standardizing across those 15 physician practices your health system acquired last year. And the 10 additional ones acquired earlier this year.
"Don't panic," says Jon Manitta, director of purchasing and project manager for George Washington University Medical Faculty Associates, a practice with more than 700 physicians in Washington, D.C. "First and foremost, you have to be empathetic [with the practices]. If you try to attack supply chain with a mallet, you're going to want to downsize to a scalpel."