SupplyManager℠  Help

Introducing the New & Improved McKesson SupplyManager℠

Are you ready to get more out of your McKesson SupplyManager℠ experience?

Coming soon, you’ll see exciting enhancements and new features on McKesson SupplyManager that will help you get the most out of your online experience, offering greater efficiency and more information at your fingertips than ever before. These features are all in addition to those you already know and use today, so you don’t have to worry about losing any of your favorite SupplyManager tools – you can just enjoy getting more out of them!

To make things simple for you during this upgrade, you’ll continue using your same login information – no action is required on your part! When your upgrade comes, you’ll sign into your account as usual and see the new and improved SupplyManager.

For questions about this upgrade, contact your McKesson Medical-Surgical Account Manager.

What’s New  |  See a Live Demo  |  Resources  |  FAQs

See the New SupplyManager in Action!

Register for one of our live demos to see these SupplyManager enhancements in action and ask questions of our experts. Or, if you want to learn more now, you can watch a replay of one of our recent demos.

Watch this video to get a sneak peek at exciting enhancements and new features coming your way soon. From a new look to improved functionality, we’re making things better so you can get the most out of your online ordering experience!

Quick demos

Watch Now
SupplyManager Demo – Payment Portal Published:07-07-2021 Brought to you byMcKesson Watch this video for a brief introduction to using our new payment portal in McKesson SupplyManager℠. Now there’s a simple, convenient way to pay your bills online.
Watch Now
SupplyManager Demo – Lists Published:10-21-2020 Brought to you byMcKesson SupplyManager’s Lists feature helps you be more efficient by allowing you to create and manage multiple product lists, all in one place, so you can always find the products you’re looking for.
Watch Now
SupplyManager Demo – Order Status Published:10-27-2020 Brought to you byMcKesson Ever wonder the status of your McKesson SupplyManager orders? Order Status gives you all the info you need, in one easy view. It gives you more transparency into your order history, so you always know what’s going on with your items.
Watch Now
SupplyManager Demo – Scheduled Orders Published:11-19-2020 Brought to you byMcKesson McKesson SupplyManager’s Scheduled Orders option lets you place advance orders – even recurring orders – increasing your ordering efficiency so you can spend more time with patients.
Watch Now
SupplyManager Demo – Email Notifications Published:11-19-2020 Brought to you byMcKesson Email Notifications are secure, and seamlessly integrated into SupplyManager for peace-of-mind and ultimate efficiency – it’s business as usual, minus the paperwork! Set yours up today!
Watch Now
SupplyManager Demo – Returns Published:02-25-2021 Brought to you byMcKesson Ordered or received the wrong item? Our online returns process makes it easier than ever to request a return and get back to business.

Here’s What’s New

New Look

  • Redesigned with a fresh, clean look that makes it easier to find what you need
  • New responsive design adapts to the size of your screen so you can shop on the go

Improved Search

  • Predictive search auto-fills keywords as you type
  • Each search query offers keyword-related category and content suggestions, as well as product suggestions based on your previous orders

My Shopping List

  • Create unlimited lists and personalize by renaming or combining multiple lists as needed
  • Lists now include product images so you can see what’s on your list
  • Expanded list attributes allow you to easily narrow and sort list results
  • New Quick Add function allows you to add items using item numbers or keywords

Order Status

  • New personalized homepage shows all orders for the last 30 days, clearly identifying your active carts, in-progress orders, backorders and open invoices
  • Order Status page offers even more details and transparency:
    • View orders for up to 180 days
    • Filter by open, backorder, completed
    • Color-coded progress wheels show the status of each order so you can easily identify shipped and backordered items
    • Search for individual orders by order number, PO, shipping destination, product item number and more

Payment Portal

  • New feature allows you to make full or partial payments on your orders
  • Access account balances and past invoices
  • Pay by credit card option

Live Chat

  • New highly-trained Live Chat agents are available to answer questions or help with your account during regular business hours


Check out this side-by-side comparison for a look at what’s different in the new SupplyManager and download these web tool guides for more information on common functionalities.

Switching Accounts   Download

Using Quick Add   Download

Creating Lists   Download

Okay to Pay  Download

Placing orders  Download

Scheduling orders  Download

Suspending a Cart   Download

Setting Approval Rules   Download

Payment Portal  Download

Email notifications  Download

Creating returns  Download

Frequently Asked Questions

Will I need a new username & password to log into McKesson SupplyManager℠?
No. Your login information will remain the same as it is today. Once your scheduled upgrade is live, simply log in using your existing username and password to start enjoying the new SupplyManager enhancements. There’s nothing else you need to do.

What new features have been added?
SupplyManager is now designed to fit any screen size, including mobile, making ordering on the go easier than ever. Additionally:

  • Your personalized homepage will show a quick order status ‘dashboard’
  • We now offer Live Chat, accessible from anywhere in the site so you can get real-time answers to your questions during regular business hours
  • We now have an online Payment Portal for your convenience, allowing you to pay single or multiple invoices on your account

What features have been upgraded?
We have upgraded the look of SupplyManager to make things clean and easy to read. Additionally:

  • Lists, Catalog and Product Search include more images and features
  • Order Status offers more filters and options to gain transparency into your orders
  • Search queries offer more keyword-related results, including products, categories and educational content
  • And more

What happens to my current Lists during this upgrade?
All Lists you currently have access to will remain the same. No action is needed. Once upgraded, Lists can be found under Shop Products in the main navigation.

What happens to the other tools I’ve been using on SupplyManager?
The tools you know and love on SupplyManager are all on the upgraded version as well! Some may be in a new location within the main navigation, but everything is still available to you.

What happens to the Reports I use?
All reporting features will remain the same, and you will continue to have the same export options you have today (Excel, PDF or CSV).

Will I still have access to the same products?
Yes. All products and item numbers will remain the same.