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McKesson Medical-Surgical > Customers We Serve > Home Medical Equipment

Customers We Serve

Home Medical Equipment Providers

Helping home medical equipment (HME) providers is what we do best

Why McKesson?

Running a home medical equipment (HME) business can be challenging in a changing industry. We’re here to help you manage those challenges and make sure your patients are getting the right products at the right time. At McKesson, our focus is always on our customers’ success.

To learn more about how we can better serve your patients, call us today at 1-855-571-2100.

Alliances for your success >
Alliances to help streamline and advocate for your business

More products, more choice >
Quality and selection with national & private label brands

Distribution you can count on >
Reliable and flexible delivery options for your business needs

Solutions to enhance your business >
Tools, technology and support to help manage costs and drive efficiencies

Resources to support care >
Clinical support and resources to help you manage and improve outcomes

The importance of HME advocacy

When patients, providers, distributors and others come together to advocate on behalf of patients, real change is possible. Watch as Maria and her provider join forces, and how McKesson can help.

Alliances for your success

We consult and work closely with HME industry leaders to bring our customers solutions that work. Our industry leader alliances include:

  • AAHomecare
  • The VGM Group
  • Brightree
  • And more

And because we’re focused on your success, we do not support sole sourcing. Instead, we believe quality, cost and access (triple aim) need to be balanced as payers consider reimbursement models.

We’re also highly engaged with advocacy groups like AAHomecare and state associations, and we advocate on behalf of the HME industry alongside our customers at both the state and federal levels. Learn more about our advocacy efforts to support you >

To learn more about how McKesson Medical-Surgical can help your HME today, please talk to your account manager, or call us at 1-855-571-2100.

McKesson HME industry roundtables

McKesson hosts industry roundtables across the country where customers, state associations, AAHomecare and vendors come together to discuss challenges and potential solutions for the HME industry.

More products, more choice

We have an extensive selection of over 45,000 products to choose from, including the national brands you know, as well as our own cost-effective private label brands.

  • Comprehensive medical product portfolio of 45,000+ products
  • Full range of medical equipment offerings
  • Pharmaceutical products & vaccines
  • Over 5,000 McKesson Brands items available with a satisfaction guarantee
    • Streamline purchasing with a single distributor
    • 100% money back guarantee on McKesson Brands products
    • 30 DME distribution centers providing fast, nationwide delivery
    • Quality products at an affordable price – ideal when you want to optimize your margins
    • Financing available for home medical equipment (HME)/durable medical equipment (DME) providers who need help managing their cash flow
    • Marketing support with planograms, merchandizing tools, customizable sell sheets, cash sale items and retail packaging

Need a product to serve your patients? Call us today to learn more about the wide selection of products we have at 1-855-571-2100.

New CPAP resupply program

We’re pleased to offer our new CPAP resupply program to our customers. Our expertise in medical product distribution can make us your one-stop-shop for your medical product needs, now including CPAP resupply. And, our dedicated sales teams are focused on helping you grow your business.

Why use us for your CPAP resupply program?

    • Reduce operating costs | We can help save you time and money by doing the heavy lifting, including picking, packing & shipping product and stocking inventory
    • Get access to business solutions | You’ll get exclusive access to programs like patient home delivery (PHD) and McKesson VerbalCare®, an electronic patient communication platform
    • Streamlined ordering | Ordering your medical products, equipment and supplies – including CPAP resupplies and accessories – from a single source helps save you time
    • For Brightree customers | Continue using the same workflow as you do today on ePurchasing to order CPAP resupplies. You’ll also benefit from additional features, including full purchase order workflow, enhanced inventory messaging, future ship functionality and more

Featured CPAP products

Shop all CPAP products

Combining the quality of leading manufacturers with the efficiencies of a nationwide distribution network, we can deliver an HME portfolio you can be proud to offer to your patients. Take advantage of the power of our distribution and product selections.

Featured product categories

Shop All Categories
  • Ambulatory Equipment
    McKesson Medical-Surgical delivers ambulatory equipment, DME equipment, mobility aids, and disability aids including canes, walkers, commodes, wheelchairs, rollators, and shower chairs, and more.
    Learn More
  • Urological
    McKesson Medical-Surgical delivers urological supplies including catheters, straight catheters, urethral catheters, intermittent catheters, bedpans, leg bags, and more.
    Learn More
  • Respiratory
    McKesson Medical-Surgical offers respiratory products including nebulizers, cpap supplies, endotracheal tubes, nasal cannulas, humidifiers, and medical supplies.
    Learn More
  • Incontinence
    McKesson Medical-Surgical offers incontinence supplies including adult diapers, panty liners, incontinence pads, chux pads, and more incontinence products.
    Learn More
  • Nutritionals And Feeding Supplies
    McKesson Medical-Surgical delivers nutritional supplements and feeding supplies including ensure, dietary supplements, feeding tubes, baby formula, and more.
    Learn More

Distribution HME providers can count on

Why use our patient home delivery?
With our patient home delivery service, we carry the stock and do the work for you – simply place the order for the patient’s prescribed equipment, and we fulfill the order and ship to your patient using UPS. We even personalize the packing slip to keep that customer connection to the patient and promote your business.

  • Reduce or even eliminate shipping, inventory and warehouse space
  • Eliminate related costs like spoilage, fuel, insurance and fleet maintenance
  • Decrease additional labor costs in shipping and receiving
  • Serve your patients more quickly, with orders typically delivered the next day

Ask your McKesson Medical-Surgical Account Manager to walk you through our patient home delivery savings calculator to get real-time data on how you can save on delivery fees, inventory, warehouse and administrative expenses and more. Or, call us today at 1-855-571-2100.

Learn about how some of our recent advancements in distribution center technologies help us deliver for you.

Solutions to enhance your business

HME Retail

We know you have a passion for serving your patients and providing them with the very best of care. But it can be difficult doing “business as usual” because of lower reimbursements.

Some home medical equipment (HME) providers are turning to new business models to continue serving their patients while also growing their business. Learn more about our retail solutions for HME providers.

HME retail

McKesson SupplyManager℠

Accelerate payments with more automation. Connect your billing service provider with McKesson SupplyManager℠, our online ordering platform, to quickly access billing and payment information.

  • Request payment immediately after the patient receives their package
  • Keep orders moving so you can keep billing, with up to date product availability

Brightree®

Along with seamless connectivity to referral sources, manufacturers and patients, Brightree enables real-time integrated purchasing capability directly from McKesson for more than 2,000 home medical equipment, home health and hospice organizations.

CareTend by Mediware®

Streamlining patient management from intake to billing to delivery management, CareTend enables you to track business performance in real time using custom workflow and business intelligence reporting tools.

Universal Software Solutions

With a focus on automation, Universal Software Solutions‘s fully-integrated practice management solution, Healthcare Data Management System (HDMS), is specifically geared toward home medical providers seeking a cost-effective solution for increasing efficiencies.

TeamDME!

TeamDME! offers a comprehensive cloud-based solution that fully integrates your front and back office tasks. Create customizable templates for workflow tracking and check patient eligibility, revenue cycle management, inventory management and much more. Seamlessly send purchase orders and receive accounts payable invoices back from McKesson. Gain instant insight to where your business stands with Profit & Loss and Balance Sheets & Income statements.

McKesson VerbalCare™

Better communication. A better patient experience. With McKesson VerbalCare™, you can connect to patients wherever they are and guide them on the path to better health. This mobile app keeps the lines of communication open so you can make sure patients are getting the support they need to follow doctor’s orders. Not only does VerbalCare help improve reimbursement, it frees up more time for you to focus on other areas of your business.

VerbalCare makes your job easier in so many ways.

  • Increased revenue
  • Seamless communication with your patient
  • Faster response times
  • Helpful education
  • Greater patient satisfaction

McKesson Business Analytics℠ (MBA)

Let our account managers do the heavy lifting to analyze your spend across product categories and bring real-time data to your fingertips. Through proprietary sophisticated McKesson software, our team can run a variety of reports about your business that are designed to drive:

  • Cost ordering
  • Increased efficiency
  • Compliant ordering

Ask your McKesson Medical-Surgical account manager to walk you through our MBA tool today. Or call us at 1-855-571-2100.

McKesson Biomedical Solutions™

Take the burden of stocking, servicing and tracking equipment off your shoulders.

McKesson Biomedical Solutions™ is the complete solution to your equipment needs, offering sales and rental of infusion, enteral and respiratory devices while providing high-quality services such as preventative maintenance, ISO-certified medical equipment repairs, full asset management programs and more.

Resources for home medical equipment providers

Check out our HME resource library, including articles, videos, product catalogs and more.

Browse HME resources

As states move to a managed Medicaid model, HME providers should be prepared to face potential changes coming their way.

Read white paper

Learn more about sole sourcing, including what’s driving this, how it affects patients and what you can do to prepare.

Read brochure

Resources to support care

Our clinical resource team is available to help customers like you manage and improve patient outcomes. Check out these other services and programs available to you.

McKesson Academy™

Get the clinical education and training you need with our no-cost online portal, featuring over 270 resources, including Relias CE training courses, product education and McKesson webinars.

Get Started
McKesson Academy™ Plus

Available for purchase by course or series of courses, McKesson Academy Plus™ is our library of accredited continuing education courses from Relias Learning.

Get Started
Relias

The Relias Learning Management System (LMS) offers an extensive catalog of continuing education courses, with full administrative functionality including automation, management and tracking. 

Get Started
Educational Webinars

Stay up to date on important healthcare topics with our monthly educational webinars, presented by industry experts. View upcoming webinars, access our webinar video galleries and register to receive monthly webinar updates.

View Webinars
Respiratory Care

Respiratory illnesses are leading causes of death and disability around the world, second only to cardiovascular diseases. How are you planning to handle this respiratory season? We have resources and products to help.

Learn More

Contact us to learn more about our HME solutions.

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