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Industry Insights

In this Q & A series, leading industry experts offer their insights on your most important questions, covering a variety of topics.

As patient care rapidly moves away from the traditional hospital setting into non-acute facilities, the needs of each care setting – from the physician’s office to the patient’s home – vastly differs when it comes to delivering care and the supply chain requirements needed to support each facility.

The non-acute continuum is not without its challenges. It’s no wonder why many health systems turn to a non-acute experts to help them understand and overcome the complexities of their non-acute facilities.

In our Industry Insights series, we talk to the experts to get advice on how you can take control of your non-acute continuum.


How Health Systems Can Thrive in the Non-Acute Care Continuum

Becker’s Hospital Review recently spoke with Stanton McComb, president of McKesson Medical-Surgical, about emerging challenges and opportunities in the non-acute space. Mr. McComb frequently meets with health system leaders about the non-acute ecosystem, especially CFOs, vice presidents of supply chain, directors of pharmacy and presidents of medical groups. Here he answers four questions that touch on non-acute supply chain trends for health systems.

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How Health Systems Can Achieve Non-Acute Success

Managing the non-acute care continuum is no easy feat. With so many different care settings, supply chain management across your health system can feel complicated. Different settings have different requirements. They’re located in different areas. And they operate separately from one another. So how can supply chain leaders streamline functions to deliver better care, lower costs and make processes more efficient?

With some careful planning, you can achieve all of these goals. Here are 10 strategic ways to achieve non-acute success in your health system.

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How to Improve Supply Chain Efficiency for Non-Acute Care

Your health system has dozens if not hundreds of non-acute care sites that order, store and use medical supplies and equipment. How you manage those supply chain processes can have a direct impact on the care your system provides to patients, according to Scott McDade, general manager of health systems for McKesson Medical-Surgical.

In this edition of Industry Insights, we asked McDade how your health system can improve its non-acute care supply chain management performance. This can result in lower costs, greater revenue and, most importantly, better patient care.

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How Data Can Improve Your Health System’s Non-Acute Supply Chain

If you’re like most health systems, your organizational chart is getting much more complex. So is your supply chain as you add more non-acute sites like ambulatory surgery centers (ASCs), physician offices, skilled-nursing facilities, home-care agencies and more.

In this edition of Industry Insights, Jacob Hookom, vice president of B2B customer experience at McKesson, says your health system should use data to track supply chain performance at your non-acute sites. He also explains how you can use that data to lower costs and improve patient care.

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Why Consistency is Crucial for Your Health System’s Supply Chain

How would you characterize your health system’s supply chain performance? Is it consistent? Is it reliable? Your caregivers and your patients are depending on you to meet those two requirements.

Jon Pildis, vice president of materials management for McKesson Medical-Surgical, explains how to keep your supply chain consistent despite the challenges of new market entrants and medical innovations.

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Take Control of Your Non-Acute Continuum


Learn more about our solutions to help you take control of your health system’s non-acute continuum.



Have a question about your non-acute supply chain? One of our subject matter experts can help.